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At Blackwood we like to keep things as simple as possible. Below are answers to the most frequently asked questions.

What is the delivery time for the tables?

The delivery time at Blackwood is maximum 14 days for products that are in stock. For products that are not in stock, the delivery time is a maximum of 6 weeks.

How does delivery work?

When you order a table from Blackwood, you can expect your table to be delivered the following week. When you place an order, you will receive a confirmation email within a few minutes. You will then receive an email 48 hours in advance stating the time of delivery. On the day of delivery, you will be called one last time one hour in advance.

Are the tables assembled?

If you choose to have the table delivered, one of our employees will assemble the table for you, completely FREE. How convenient!

Can I pick up the table myself?

Certainly! If you would like to see the table in real life first and then take it with you, that is possible. To make an appointment, you can contact us via 'Contact' . It is often possible to view the table the same day.

Can I return my table?

At Blackwood you can return your table in case of damage or dissatisfaction. You can contact us via the 'Shipping & Returns' page. You have 14 days to return your table. After checking the returned product, the purchase amount will be refunded to your account.
NB:
- It is not possible to return your table if you have had the top made/treated according to your wishes.
- It is not possible to return your table if there are any signs of use.
- Shipping costs will not be refunded.

How can I pay for my table?

When you order a table on our website, you can choose from several reliable payment methods. Some of the payment methods are: IDEAL, Mastercard, Visa, Apple Pay and PayPal.

Do I have a warranty on my tables?

At Blackwood we are proud of the products we supply and therefore provide a guarantee on our products. The guarantee on our products is valid for 1 year and does not apply to wear and tear due to use, incorrect maintenance and/or (dis)assembly or maintenance by third parties. For more information about the Blackwood guarantee, please refer to 'General terms and conditions' .

Can I also treat the table myself?

Yes, that is a possibility. When purchasing a table on our website, you can choose to treat the table or not. If you do not have the table treated, we do recommend treating the table yourself.
It is important that you first sand the table with a high grit (120) and then make the table completely dust-free. Once the table is dust-free, you can treat it as desired. See our blog with more information about different types of treatments.

Can I have a table made to measure?

At Blackwood you have the possibility to create your own dream table. Please contact us and send us as much information as possible. Contact us via the contact form and together we will make your dream table a reality.